IT Support Engineer Job at Nordic Air Defence AB | Stockholm

This is a full-time, on-site role in Stockholm. As IT Support Engineer, you will own and support the day-to-day IT environment across our offices, production facilities, and flight-test operations. You will provide hands-on support to employees, troubleshoot hardware and software issues, manage user accounts and devices, and help maintain secure and reliable IT systems. This is a highly practical role. You will be expected to move quickly, understand real systems, and solve messy problems with users, engineers, and external partners.

• Set up, configure, maintain, and troubleshoot laptops, workstations, mobile devices, printers, meeting-room equipment, and other IT hardware.
• Manage employee onboarding and offboarding from an IT perspective, including equipment, accounts, permissions, and documentation.
• Manage user accounts, access rights, licences, email, collaboration tools, and identity-management systems.
• Manage and support telephony, communication, and collaboration systems to ensure reliable day-to-day operations.

• 5+ years of experience in IT support, IT operations, systems administration, cloud systems or a similar hands-on IT role.
• Strong practical knowledge of Windows, MacOS, Linux, and common workplace IT environments.
• Experience administering Microsoft 365 or similar cloud-based productivity and identity platforms.
• Experience with cybersecurity and information security, including security best practices, access control, endpoint security, and incident handling.
• Fluent in Swedish and English