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SOP Manager FPAs SOP Manager for Finished Products you will be responsible for leading the SOP team and a part of the daily operations to achieve business objectives. The team serves as the primary point of contact for independent international sales companies and importers, handling customer inquiries. This role combines leadership and coaching with a strong focus on developing, harmonizing, and continuously improving processes. Responsible for the daily SOP operations and business goals. Management and development of the SOP team. Improve and maintain the processes and systems required for daily operations. Active participant in the Customer Service management team and the development of Global BA Laundry Customer Service. Lead and coach SOP team to ensure smooth daily operations. Overse...